privacy policy

As a company The Peaceful Potager Limited is committed to ensuring that your privacy is protected. Should we need you to provide any personal information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

  • We only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and Directive on Privacy and Electronic Communications 2003.
  • We are also acting in accordance with General Data Protection Regulation (GDPR) legislation effective from the 25th May 2018.

This Privacy Policy sets out how The Peaceful Potager Limited uses and protects any information that you provide when you use this website.

WE DO UPDATE THIS POLICY FROM TIME TO TIME SO PLEASE DO REVIEW THIS POLICY REGULARLY.

ALL PERSONAL INFORMATION YOU PROVIDE VIA THE WEBSITE WILL BE TREATED AS PRIVATE AND CONFIDENTIAL.

 

Who are we?

We are The Peaceful Potager Limited. Our website address is  https://thepeacefulpotager.co.uk

 

What personal data do we collect & why do we collect it?

As a small, independent business, The Peaceful Potager Limited may collect the following customer information when using our website:

  • Your name and title
  • Your contact information including;
    • Postal address & postcode
    • Email address
    • Telephone number
    • Your order number and method of payment only

What we do with the information we gather?

The information above that we gather during the ordering process is used to:

  • Fulfil your order
  • Respond to enquiries
  • Provide you with the best products and services we can
  • To aid us with our own record keeping
  • To improve our products and services
  • If you have signed up to our mailing list: to periodically send promotional emails about any new products, product special offers or updates within The Peaceful Potager Limited using the email address provided. You cam unsubscribe at any time.
  • To enable us to send important product information if required in the unlikely event we have a recall notice from our ingredient suppliers.

Cookies – How we use them

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.

These cookies collect information in an anonymous form, we are NOT able to identify individual users from these cookies. If you do not wish to allow this use of cookies, you can change the settings on your browser to disable them.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

There is more information to help you on this link: http://www.allaboutcookies.org/.

 

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The Peaceful Potager Limited will not sell, distribute or lease your personal information to any third parties at any time unless we are required by law to do so.

 

Links to other websites  

Although our website does not contain links to other websites, you may be re-directed to PayPal or other Payment Portals.

Once you have clicked to use these links and temporarily leave our site, you should note that we do not have any control over any other websites.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

We would recommend you exercise caution and look at the privacy statements and security controls applicable to any third party websites in question.

Controlling your personal information

You can choose to restrict the collection and use of your personal information by The Peaceful Potager Limited.

  • If you do not wish to register to join The Peaceful Potager Limited mailing lists look for the box that you can tick to indicate that you do not want the information to be used by us for direct marketing purposes
  • If you are registered on The Peaceful Potager Limited mailing lists and/or you are receiving emailed information from us via direct marketing routes, you may change your mind at any time by writing to us or emailing us at info@thepeacefulpotager.co.uk

You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you would like a copy of the information held about you by The Peaceful Potager Limited, please email us at info@thepeacefulpotager.co.uk or alternatively write to us at:

Elise Fraser,
The Peaceful Potager Limited,
39 Victoria Road,
Mortimer,
Berkshire.
RG7 3SH

If you believe that any information that we may hold about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.